Terms of Service

These terms apply to every booking at Daily Room Stay, Rizco Heights, Bahria Town Lahore. By booking a room, you agree to the terms below.

1. Booking & Verification Requirements

All bookings are subject to verification. Guests must present their original and valid CNIC, NICOP, or Passport at check-in. Photocopied or digital versions are not accepted.

2. Hourly & Daily Stays

Stays can be booked on a daily basis or in hourly slots (1 hour, 2 hours, 4 hours). Guests must keep to the check-out time agreed at reservation. Overstaying a slot without prior confirmation may be charged at the next hourly/daily rate.

3. Illegal & Prohibited Activities

Daily Room Stay maintains a strict zero-tolerance policy against any illegal activities, contraband substances, or unauthorized events inside our premises at Rizco Heights. Any violation will result in immediate eviction without refund and notification to Bahria Town security and local law enforcement.

4. Payment Methods

Payments must be settled prior to or upon check-in via cash, direct bank transfer, or verified mobile wallets (JazzCash, EasyPaisa). All tariffs include 24/7 power, AC usage, and high-speed Wi-Fi with no hidden service charges.

5. Check-in & Check-out Timings

Standard daily check-in begins at 2:00 PM and check-out is by 12:00 PM. Early check-in or late check-out is subject to room availability and can be arranged in advance via WhatsApp. Hourly stays follow the exact reserved time slot (1, 2, or 4 hours).

6. Cancellation & Refund Policy

Cancellations follow our Refund & Cancellation Policy. For daily bookings: more than 24 hours before check-in — full refund; 12–24 hours before check-in — 50% refund; less than 12 hours before check-in, or no-show — no refund. Hourly bookings can be cancelled free of charge up to 2 hours before the booked slot; once the slot has started, or for cancellations less than 2 hours before the slot, no refund applies. Refunds are returned to the original payment method within 3–5 working days of cancellation confirmation.

7. House Rules & Care of Property

Quiet hours are observed from 11:00 PM to 7:00 AM for the peace of all residents. Smoking is strictly prohibited inside bedrooms. Guests are responsible for any intentional damage to room furnishings, appliances, or smart TVs.

8. Contact & Concierge

For questions about bookings, policies, or corporate invoices, email contact@dailyroomstay.com or message our WhatsApp concierge at +92 300 7105561.